8020 product documentation
Choose the standalone RAIN OS documentation or the end-to-end 8020CRM operating guide.
Documentation families
Standalone foundationRAIN OS
Salesforce-native agents, communications, phone, outreach, insights, suggestions, scoring, and the optional RAIN Intelligence add-on.
Open RAIN documentation Customer relationship management8020CRMFind opportunities, work leads, manage investment and retail deals, coordinate transactions, close, and measure results.
Open 8020CRM documentationProduct boundaryRAIN OS can be installed and used independently. 8020CRM consumes RAIN OS as its AI and communications foundation; RAIN OS does not require 8020CRM.